We operate on eight core principles that set us apart from other telemedicine organizations.
Octiva was founded on eight core principles. These principles drive our organization and differentiate us from other healthcare organizations. In every action, operation, and care plan, you will find these values:
We strive to give patients easy access to the care they need. A medical situation is hard enough for a patient and seeking care should not be a taxing experience.
The care our patients receive should be equal to the care we would want for our own family.
Our care team knows the patient, their name and who they are as people.
Our care team is more than just medical staff; we’re like family. We take that same approach with our patient care – supporting our patients and providing peace-of-mind to family members.
We leverage technology to make everyone’s care better. We’re making telehealth more convenient and easier to use than ever.
Care and support should always be available – life is not restricted to work weeks and office hours.
Our care team is there to support the patient when they need them most. We understand the patient’s medical history and are advocates for their care.
“Care” means more than a medical service; it’s our investment in the patient for better outcomes, recovery and lower costs. Our results speak for themselves.