Octiva enables patient success by leveraging telehealth technology to transcend medical, behavioral, and social barriers to healthcare.

Octiva illustration scope of providers

What we do

Octiva partners with facilities to provide telehealth and hybrid-based wrap around service for their existing operations. Facilities, large and small have opportunities to better support their operations and patients, whether it is with after-hours care for their practice, community discharge support for timely discharges and lower readmissions, or psychiatry for a higher quality and timely care in the emergency department.

65% of all after-hour calls managed by Octiva result in a schedule appointment with the support clinic. Only 8% result in referral to a higher level of care.

Virtual Bridge Program
(Post-Acute Transitional Program)

When patients are discharged from a facility, they are often left to navigate their transition alone, without guidance. When the patient faces additional challenges, i.e. condition risk, complexity, or lack of resources and support, the likelihood of failure increases dramatically. In the U.S., on average, 20% of all discharges are readmitted to an acute facility within 30 days. Our job is to ensure the patients have every possible opportunity to succeed.

Octiva provides:

  • 24 – hour Octiva Case Management follow-up upon discharge
  • Care Coordination team dedicated to finding resources for patients  
  • 24/7 RN triage for a patient experiencing an urgent medical concern 
  • Primary Care Scheduling and follow up support  
  • Access to a virtual physician network for coinvent bridge appointments or urgent medical assessments
  • Patient support for 30 days post-discharge 
  • In facility liaisons for patient program education and staff program support 
Octiva Doctor and Patent speaking on a mobile Illustration

65% of all after-hour calls managed by Octiva result in a schedule appointment with the support clinic. Only 8% result in referral to a higher level of care.


Octiva provides Emergency Departments the psychiatric recourses needed to better support patient experience behavior or substance-based episodes. These recourses reduce “Emergency Department Crowding,” which is an outcome of not being able to treat, discharge or admit a patient to the appropriate level of care.

Octiva overcomes this problem with 24/7 on-demand tele consults. Our consults fill a much-needed gaps in emergency departments where there is no behavioral support. For example, a psychiatric patient can experience an eight to 34-hour emergency department length of stay (LOS), mostly waiting for an assessment. Octiva can respond to a request within one hour, provide a consult and clear the bed in a fraction of the time.

As a result of our support, current Octiva partners are experiencing an 80% reduction in emergency room overflow, a 75% reduction in length of stay, and a 60% increase in medically appropriate discharge rate.

Octiva tech illustration

Key Benefits:

  • Place and lift holds (State & county my impact this ability in your region. 
    Octiva will review before any proposals is made for services)
  • 24/7 support 
  • Average 1 hour consult response time 
  • Follow–up outpatient treatment and coordination 

After-Hours Clinic Support

Primary Cares are competing in a 24/7 tech-enabled world on a 9 to 5 schedule. With Octiva, the clinic can be accessible 24/7, ensure the patients seek care with their primary doctor.

Octiva’s partnership allows a clinic to become a go-to for their patients at any time. Patients can seek clinical guidance, receive medication refills, schedule support for future in-facility appointments – all while staying in their ecosystem and near their primary physician. Octiva achieves this by routing all of the clinic’s after-hours calls to the Octiva nurse center, where we answer phones as if we were in their practice.

24-hour access is a powerful tool for the practice, delivering more in clinic volume from the existing panel. Octiva partnering practice see a lift in patient engagement, averaging 15% increase within 6 months of the start of service.

Octiva Doctor Illustration

Interested in partnering with Octiva? 

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Connecting patients with the care they need. Anytime. Anywhere.
Octiva Healthcare Inc.
5940 S Rainbow Blvd.
PMB 42628 Las Vegas
Nevada 89118

© Octiva Healthcare 2022