Clinical Foundation
Led by healthcare professionals. Emergency medicine, nursing leadership, operations, and technology expertise shape how Octiva supports patient care.
Clinical Leadership & Operations
Built by clinicians and operators who understand care continuity
Octiva brings together physicians, nurses, operators, and technology leaders to help healthcare organizations extend access, strengthen continuity, and support patients with disciplined clinical workflows.
Our Foundation
Clinical depth, operational discipline, dependable execution
Our model is designed for FQHCs, community health centers, primary care groups, and care organizations that need dependable after-hours and access support without compromising quality standards.
Operating Model
Built for healthcare organizations. White-labeled workflows support care continuity for FQHCs, primary care clinics, community health centers, and home health partners.
Execution
Focused on quality and continuity. We combine 24/7 availability, documented workflows, and operational discipline to help organizations scale support responsibly.
Clinically Led
Operationally Disciplined
EMR-Connected
24/7 Coverage Model
Our Mission
Healthcare access with clinical discipline and operational rigor
Octiva was built to deliver the level of care and responsiveness healthcare leaders expect from an extension of their own organization. We combine patient-centered care with clear workflows, escalation discipline, and leadership visibility.
We partner with healthcare organizations so their patients can reach knowledgeable support whether it is midday, after hours, on a weekend, or on a holiday.
- Clinically led workflows built around continuity of care
- 100% US-based clinical team of registered nurses, physicians, and nurse practitioners
- White-labeled service models aligned to partner workflows and patient populations
Operating Principles
How Octiva works with healthcare organizations
Our culture is built around dependable clinical support, disciplined execution, and the responsibility that comes with representing our partners under their brand.
Clinical Quality
Every patient interaction should reflect sound clinical judgment, timely response, and clear documentation that supports continuity of care.
Operational Discipline
We build reliable service around clearly defined workflows, accountable escalation paths, and teams prepared to operate under pressure.
Partner Accountability
We are intentional about representing our partners well, integrating into their workflows and protecting the trust they have built with patients.
24/7Coverage, 365 days a year
70Combined clinical years
50+EMR systems documented into
3Tiers of support
Leadership Team
Leadership with clinical and operational depth
Octiva leadership spans emergency medicine, clinical operations, technology, and healthcare service delivery, creating an operating model designed for quality, responsiveness, and scalable partner support.
Marc Futernick, MD, FACEP
Chief Executive Officer & Co-Founder
Chief Medical Officer, Omnibus Medical Corporation
Dr. Futernick believes in the power of telemedicine to reach people where and when they need care. He has practiced Emergency Medicine in Los Angeles for over 25 years, including a decade as the medical director of a downtown trauma center. Dr. Futernick attended UCLA, Tulane School of Medicine, and completed residency in Emergency Medicine at UCSF-Fresno.
Brandon Neil
Chief Operating Officer
Brandon oversees daily operations, ensures efficiency, and drives strategic initiatives to align with Octiva's mission. With expertise in process improvement and financial management, he fosters innovation and collaboration to improve patient outcomes and operational performance.
Stephen Liu, MD
Chief Medical Officer
Dr. Liu has practiced Emergency Medicine in Los Angeles for more than 20 years - as medical director and department chairman for high-volume emergency departments, and as Vice Chair of a national clinical governance board. He trained at the University of North Carolina School of Medicine and Stanford University Medical Center.
Michael Mearman
Vice President of Technology
Michael leads Octiva's technology strategy, product development, and process innovation. With 15+ years in product management and executive leadership, he ensures technology supports 24/7 patient care while advancing security, scalability, and compliance.
Marcela Jimenez
Vice President of Clinical Operations
Marcela is a U.S. Army veteran and nurse leader with over 12 years of healthcare experience across telehealth, acute care, and clinical operations. She leads clinical operations with a collaborative, mission-driven approach - focused on patient safety, strong team culture, and sustainable growth as Octiva continues to evolve.
Jason Valle, FNP-C
Provider
Jason has practiced nursing for 21 years in emergency, intensive care, flight, and primary care. He co-created transitional care protocols for recently discharged patients. He graduated from University of Illinois and completed his NP training at Simmons University in Boston.
Get Started
Talk with the Octiva team
Discuss how Octiva can support your organization with clinically sound workflows, dependable after-hours coverage, and a patient experience aligned to your standards.
BAA signed with every customer • No long-term contracts • 30-day pilot available