Comprehensive Virtual Care
From after-hours triage to daytime call center support, we deliver the clinical expertise your patients need.
After-Hours Program
Comprehensive coverage during evenings, weekends, and holidays. We operate as a virtual extension of your care team.
- Schmitt-Thompson Protocols
- Direct EMR Documentation
- HIPAA Compliant
Daytime Call Center Services
Support during regular business hours. Perfect for overflow, backup triage, or primary daytime call handling.
- Overflow Call Management
- Appointment Scheduling
- Patient Follow-ups
Specialty Services
Tailored support for home health, hospice, OB/GYN, and medication refill processing to meet your unique needs.
- Home Health & Hospice Coverage
- OB/GYN Triage Support
- Medication Refill Processing
Clinical Excellence,
Every Interaction
Unlike generic answering services, Octiva is built by healthcare professionals for healthcare professionals. Our 100% clinical staff ensures every patient interaction meets the highest standards of care.
100% Clinical Staff
Every call answered by licensed healthcare professionals
Seamless EMR Integration
Direct documentation into 50+ electronic medical record systems
Actionable Analytics
Real-time reporting and insights to optimize patient care
Healthcare Organizations of All Sizes
From solo practitioners to large health systems, we scale our solutions to fit your needs.